Cancel My Wyndham Timeshare In 2021
Canceling a Wyndham timeshare contract includes getting rid of your mortgage, and your maintenance fees. Before getting out of a Wyndham timeshare contract in 2021, read a bit more about the company. There are certain lies and/or misrepresentations that could have happened to you. To get the process started, please fill out our short quiz below.
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Wyndham Destinations: Leader in Timeshare Sales
Wyndham is often what comes to mind at the first mention of timeshare. An industry giant, Wyndham remains the largest timeshare company in the world. The company runs a number of vacation ownership brands, including:
- Club Wyndham
- Club Wyndham Plus
- Wyndham Vacation Rentals
- WorldMark by Wyndham
- Wyndham Extra Holidays
They also hold a few timeshare brands which don’t mention their name directly. These brands all bring revenue to the same company:
- Margaritaville Vacation Club
- Shell Vacations Club
At the helm of this timeshare giant is Michael Brown. He has served as the company’s President and CEO since 2017. He previously acted as the Chief Operating Officer for Hilton Grand Vacations. In 2018, Wyndham Worldwide Corporation became Wyndham Destinations (NYSE: WYND) under Mr. Brown’s leadership. At the same time, the company also spun off its hotel division. The hotel division is now Wyndham Hotels and Resorts (NYSE: WH).
Wyndham maintains a large global timeshare presence, operating properties in over 110 countries. They also advertise 4,300 resorts available to owners through their subsidiary. This is through vacation exchange company RCI. Wherever you may go in the world, Wyndham wants you to choose to stay with them. Once you are there, they will do nearly anything to sell you a timeshare contract that is profitable for them. They will also make it very hard for you to cancel your timeshare.
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Pushy Tactics Rooted in Company Culture
Wyndham says in its value statement that “The execution of [its] strategy is firmly anchored by [its] culture.” At the center of the acronym for these values, “HEART,” lies Accountability. While it’s culture may make it a great place for employees to work, customers state that Wyndham severely misses the mark in staying accountable. These are the very people whose payments keep it’s lights on.
Many timeshare reps are seduced by the prospect of hefty commission checks that they collect with every sale. They then turn to unethical behavior to sell vacation ownership contracts. Then, we have been told that they continue to lie about the product in order to keep up. Sales reps are also notorious for keeping people on vacation in presentations that last over seven hours. They simply wear people down. The sales reps do this even when the patron has to attend to time-sensitive health issues. The reps are often not mindful of the needs of a family with small children. They keep going even though a customer may show signs of financial distress. Customers may become tired, hungry, and frustrated at having lost a full vacation day to a sales pitch. New “owners” often find themselves signing contracts just to be allowed to leave.
One Very Common Misrepresentation
One thing we hear from Wyndham clients is the issue of a refinance. In one instance, a Wyndham rep told a client that he would refinance her timeshare for her. He said her military service entitled her to a reduced rate after 90 days. He even stated that he would complete the paperwork himself. She even had recorded proof of his promise that they wouldn’t be abiding by the original terms of her loan for much longer. She was told that the closing paperwork was just a “formality.” The client had issues contacting this man on the personal cell phone number he provided. He acted as though she had agreed to refinance the loan herself! Then, after promising the issue would be resolved, he became impossible to contact.
Finally Taken to Court
This is very problematic for the elderly, who are more vulnerable than the average prospective owner. They have access to retirement accounts. They want to enjoy their “Golden” years. The elderly also often love the idea of a gift to pass down to their kids and grandkids. Timeshare sales reps then take advantage of this combination of money and emotional frailty. They present deals that are “too good to pass up”. They then apply pressure by claiming that you must purchase the same day to secure “once-in-a-lifetime pricing.” These presentations never provide enough time or privacy for people to think through such a large decision.
The issue came to a head in 2016, when Wyndham wrongfully terminated an employee. This employee came forward with concerns about the dishonesty she saw. The court ruled in her favor, and ordered Wyndham to pay her a staggering $12.8 million in damages. However, one court case was not enough to put a stop to these tactics on a company-wide scale. We have been told that Wyndham representatives will continue to say anything and everything to make a vacation ownership sound more appealing. They just make sure prospective owners don’t leave with any of their claims in writing. Many people realize after the fact how Wyndham’s predatory vacation ownership program actually works. This leads to nasty surprise payments and other obstacles.
How Do I Know If Wyndham Scammed Me?
Recall your last timeshare purchase with Wyndham or any of its subsidiaries. Did you:
- Feel guilty or uncomfortable because of the pressure the salesperson put on you? Did that factor into your decision to purchase?
- Feel like purchasing was the only way to avoid significant “losses” in your membership?
- Rush through a speedy closing that didn’t allow for time to properly read your entire contract?
- Find out that a credit card was opened in your name, despite not applying for one?
- Find out after signing that you owed a different amount than you talked with your timeshare rep about?
- Have difficulty making reservations because Wyndham’s points program did not work as you were told it would?
If you can recall any experiences that follow this narrative, you may have been lied to. Many of these salespeople are licensed real estate agents. They are required by law to act in your best interest. If any of these items happened to you, they likely did not fulfill that obligation.
So, How Do I Get Out of My Contract in 2021?
The feelings and financial fallout from predatory behavior like this can take an enormous toll. Wyndham has had to acknowledge and pay for their offenses in court. With that being said, we still process Wyndham-related complaints of lies daily. Wyndham cases are our bread and butter at Linx Legal. They don’t seem to have any intentions of slowing down these sales practices. If you wish to terminate your Wyndham contract, please start by filling out our questionnaire.